Phone Support in Hosting
Because we have live phone support 14 hours every day, you have the option to get in touch with us and consult with our customer support representatives to get more information about any of the Linux hosting plans that we provide and ensure that our servers meet the system requirements for your websites before you purchase anything. For your convenience, we now have telephone numbers on as many as 3 different continents and you can call the one nearer to you - in the USA, the United Kingdom or Australia. In case you're already an existing customer, you can call us about general and billing issues, or even about some tech matters. In case the trouble is strictly technical or it can take longer time to handle, you should use our ticketing system, that will enable both you and our technical support crew to track the information supplied by both sides.
Phone Support in Semi-dedicated Servers
If you want additional info regarding the semi-dedicated plans that we supply, you have the option to call any of the three support phone lines that we have across the globe - in the U.S.A., the United Kingdom and Australia. Thus, you'll be able to check in advance if our solutions are suitable for your sites. In case you are already our customer and you have a semi-dedicated account, you are able to reach us on the phone for 14 hours every day about any billing or general questions. For entirely tech troubles you are able to take advantage of our ticketing system to get in touch with our tech support because someissues just require more time to be dealt with, but we will help you on the phone with quite a lot of minor technical problems as well, saving you the time and efforts.