Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client service crew is qualified to promptly take care of all of our Linux hosting plans users’ concerns and help demands. Via our ticket system, it will be possible to submit your inquiry and a support team member will, no doubt get back to you in only maximum one hour. Realistically, practice shows that the ordinary reaction period is 20 min.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us every time necessary. Our staff of specialists will undoubtedly be on–line for you 24x7x365 to react to all of your doubts and to take care of any matter you might have. You can easily submit a support ticket from the Site Control Panel or send us an e–mail whenever. Furthermore, on working days, you can give us a call or use the live chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • Our Control Panel provides an in depth practical knowledge base that’s built into all sections. In each area, you will find a Help control key which will load for you a variety of step–by–step tutorials on how to apply a specific option or accomplish a certain action. In addition, we have crafted guide movies to help you to get a better idea of the Control Panel’s interface.