1 hour ticket response
Our team of technical support engineers is focused on delivering quick answers to all your queries. We’ll examine your support ticket the second it’s been submitted and will reply back to you with a solution within less than 1 hour after the ticket submission. As a matter of fact, our average trouble ticket response time is 20 minutes.
A Top–Class Customer Service
We’ve got a team of web hosting support experts who are prepared to respond to all your requests whenever you are in need of support. Most of our customer service staff representatives have several years of experience in the Linux hosting plans business, so you can constantly rely on prompt and accurate answers to your problems.
An Easy–to–Browse Help Center
In the Site Control Panel you can find an easy–to–browse Help Center section where you can get quick suggestions on how you can use our web hosting services. You can get the answers to your inquiries in our F.A.Q. database, find more info in the web hosting account management articles or check out the step–by–step video tutorials.
