In case you’ve never had a hosting account or you’ve switched companies and the new one employs an account management console that you have not seen so far, you may become bewildered about how to execute a given task in your account or on your desktop computer. That’s the reason why, some web hosting companies have set up a knowledge base, which includes the most common inquiries and problems associated with their platform, rather than adding only generic info. Such a knowledge base will permit you to find the needed info swiftly and easily, so you will not need to commit lots of time and effort to matters that may require something as elementary as clicking a button or ticking a tick box. In this way, not only can you get things done, but you can also become aware of loads of new and valuable details, both about the way you can administer your account and about the way the hosting service functions in general.

Extensive Online Documentation in Hosting

If you’ve purchased your very first hosting package through our company or have migrated your website over to us, you will become familiar with our platform and our custom-created Hepsia hosting Control Panel in a jiffy as we have compiled a substantial web-based knowledge base where you can find all the info that you could ever need – both general info with regards to the service as a whole and more specific info about the different functions that you can use and the difficulties that you may bump into. The articles are located in two places. The entire article list can be accessed through the Help section of the Control Panel. You can find relevant articles about the different features in each section of the Control Panel too. You can become aware of how to do practically everything, from creating an .htaccess config file to managing a mailing list, and all the articles feature thorough instructions, so you won’t ever become lost on account of an unclear text. Naturally, if you experience a more specific obstacle and you don’t find anything about it in our knowledge base, you can touch base with our client service team members 24/7.

Extensive Online Documentation in Semi-dedicated Servers

We have compiled an in-depth online knowledge base for all our present and future customers, so if you buy a semi-dedicated server plan through our company, you’ll be able to find any info that you’re searching for at any time. We’ve got numerous educational articles, which will help you understand better what is going on in your account – "What’s PHP?" and "What are file access permissions?" are merely two examples. Our how-to tutorials will help you do anything you want – unzip an archive, import a database, redirect a domain name, etc. Also, we also have troubleshooting guidelines, which will enable you to find out what precipitates a certain problem and the probable solutions for it. In case you’re unable to send e-mail messages or your domain name opens an HTTP 500 error message, for instance, you can check our knowledge base and repair the issue right away. The articles can be accessed through each section of the Control Panel, as well as through the all-encompassing Help section.